Terms & Conditions

Please read these terms carefully before using our services

Last Updated: January 2025 | Effective Date: January 1, 2025

1. Introduction

Welcome to Tattva Clothing ("we," "our," or "us"). These Terms and Conditions govern your use of our website tattvaclothing.store (the "Website") and your purchase of products from our online store. By accessing or using our Website, you agree to be bound by these Terms.

Business Entity Information

Legal Entity: MMAD Enterprises

GSTIN: 32AABCU9603R1ZM

Registered Address: TC 10/1671(1), Sasthamangalam, Thiruvananthapuram, Kerala - 695010, India

Country of Operation: India

2. Eligibility

To use our Website and purchase products, you must:

3. Product Information

We make every effort to display our products accurately on the Website. However:

All products are subject to availability. In the event a product is listed at an incorrect price or with incorrect information due to typographical error, we reserve the right to refuse or cancel orders placed for that product.

4. Pricing and Payment

4.1 Pricing

4.2 Payment Methods

We accept the following payment methods:

Important Note

We do not store any payment card details on our servers. All payment transactions are processed through secure, RBI-compliant payment gateways in accordance with the RBI Tokenisation Guidelines.

5. Order Acceptance

When you place an order:

  1. You will receive an order confirmation email with your order details
  2. This confirmation acknowledges receipt of your order but does not constitute acceptance
  3. We reserve the right to accept or decline your order for any reason, including product availability, errors in pricing or product information, or suspected fraud
  4. If we cannot fulfill your order, we will notify you and process a full refund within 5-7 business days

6. Shipping and Delivery

For detailed shipping information, please refer to our Shipping Policy.

7. Returns and Refunds

We want you to be completely satisfied with your purchase. Our return policy includes:

For complete return and refund information, please refer to our Returns & Exchange Policy.

8. Intellectual Property

All content on this Website, including but not limited to text, graphics, logos, images, product descriptions, and software, is the property of MMAD Enterprises and is protected by Indian and international copyright, trademark, and other intellectual property laws.

You may not:

9. User Conduct

When using our Website, you agree not to:

10. Disclaimer of Warranties

While we strive to provide accurate information and quality products:

11. Limitation of Liability

To the maximum extent permitted by law:

12. Indemnification

You agree to indemnify, defend, and hold harmless MMAD Enterprises, its officers, directors, employees, and agents from any claims, damages, losses, or expenses (including reasonable attorney fees) arising from your use of the Website or violation of these Terms.

13. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of India. Any disputes arising out of or relating to these Terms or your use of the Website shall be subject to the exclusive jurisdiction of the courts in Kerala, India.

14. Modifications to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on the Website. Your continued use of the Website after any modifications indicates your acceptance of the updated Terms. We encourage you to review these Terms periodically.

15. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

16. Contact Information

If you have any questions about these Terms and Conditions, please contact us:

Customer Support

Email: support@tattvaclothing.store

Phone: +91 98765 43210

Address: TC 10/1671(1), Sasthamangalam, Thiruvananthapuram, Kerala - 695010, India

Business Hours: Monday - Saturday, 10:00 AM - 7:00 PM IST

Grievance Officer

In accordance with the Information Technology Act 2000 and rules made thereunder:

Name: Rahul Kumar

Email: grievance@tattvaclothing.store

Response Time: Within 48 hours of receiving your complaint