Terms & Conditions
Please read these terms carefully before using our services
Last Updated: January 2025 | Effective Date: January 1, 2025
1. Introduction
Welcome to Tattva Clothing ("we," "our," or "us"). These Terms and Conditions govern your use of our website tattvaclothing.store (the "Website") and your purchase of products from our online store. By accessing or using our Website, you agree to be bound by these Terms.
Business Entity Information
Legal Entity: MMAD Enterprises
GSTIN: 32AABCU9603R1ZM
Registered Address: TC 10/1671(1), Sasthamangalam, Thiruvananthapuram, Kerala - 695010, India
Country of Operation: India
2. Eligibility
To use our Website and purchase products, you must:
- Be at least 18 years of age, or have parental/guardian consent if you are a minor
- Have the legal capacity to enter into binding contracts
- Provide accurate and complete information during registration and checkout
- Have a valid delivery address within India (we currently ship only within India)
3. Product Information
We make every effort to display our products accurately on the Website. However:
- Colors may appear differently on different screens and devices
- Product dimensions and specifications are approximate and may vary slightly
- Product availability is subject to change without notice
- We reserve the right to limit quantities on any product
All products are subject to availability. In the event a product is listed at an incorrect price or with incorrect information due to typographical error, we reserve the right to refuse or cancel orders placed for that product.
4. Pricing and Payment
4.1 Pricing
- All prices are displayed in Indian Rupees (₹) and are inclusive of applicable taxes (GST)
- Prices are subject to change without prior notice
- Shipping charges, if applicable, will be clearly displayed before checkout
- We offer free shipping on orders above ₹999
4.2 Payment Methods
We accept the following payment methods:
- Cash on Delivery (COD) - Available in select pin codes
- UPI (Google Pay, PhonePe, Paytm, etc.)
- Net Banking
- Credit/Debit Cards (Visa, Mastercard, RuPay)
Important Note
We do not store any payment card details on our servers. All payment transactions are processed through secure, RBI-compliant payment gateways in accordance with the RBI Tokenisation Guidelines.
5. Order Acceptance
When you place an order:
- You will receive an order confirmation email with your order details
- This confirmation acknowledges receipt of your order but does not constitute acceptance
- We reserve the right to accept or decline your order for any reason, including product availability, errors in pricing or product information, or suspected fraud
- If we cannot fulfill your order, we will notify you and process a full refund within 5-7 business days
6. Shipping and Delivery
- We ship to addresses within India only
- Standard delivery takes 5-10 business days depending on your location
- Metro cities typically receive orders within 3-5 business days
- Delivery timelines may vary during sale periods or unforeseen circumstances
- Risk of loss and title for products pass to you upon delivery
For detailed shipping information, please refer to our Shipping Policy.
7. Returns and Refunds
We want you to be completely satisfied with your purchase. Our return policy includes:
- 7-day return window from the date of delivery
- Products must be unused, unworn, and in original packaging with all tags attached
- Certain items like innerwear, swimwear, and customized products are non-returnable for hygiene reasons
- Refunds are processed within 5-7 business days after we receive and inspect the returned item
For complete return and refund information, please refer to our Returns & Exchange Policy.
8. Intellectual Property
All content on this Website, including but not limited to text, graphics, logos, images, product descriptions, and software, is the property of MMAD Enterprises and is protected by Indian and international copyright, trademark, and other intellectual property laws.
You may not:
- Copy, reproduce, or distribute any content from this Website without prior written permission
- Use our trademarks, logos, or brand assets without authorization
- Create derivative works based on our content
- Use any data mining, robots, or similar data gathering methods on our Website
9. User Conduct
When using our Website, you agree not to:
- Violate any applicable laws or regulations
- Infringe upon the rights of others
- Submit false or misleading information
- Attempt to gain unauthorized access to our systems or other users' accounts
- Engage in any activity that interferes with or disrupts the Website's functionality
- Use the Website for any fraudulent or malicious purpose
10. Disclaimer of Warranties
While we strive to provide accurate information and quality products:
- The Website is provided "as is" without warranties of any kind
- We do not guarantee that the Website will be uninterrupted or error-free
- We are not responsible for any damage resulting from your use of the Website
- Product warranties, if any, are provided by the manufacturers
11. Limitation of Liability
To the maximum extent permitted by law:
- Our total liability shall not exceed the amount you paid for the specific product giving rise to the claim
- We shall not be liable for any indirect, incidental, special, or consequential damages
- We are not responsible for delays or failures in performance due to circumstances beyond our reasonable control (force majeure)
12. Indemnification
You agree to indemnify, defend, and hold harmless MMAD Enterprises, its officers, directors, employees, and agents from any claims, damages, losses, or expenses (including reasonable attorney fees) arising from your use of the Website or violation of these Terms.
13. Governing Law and Jurisdiction
These Terms shall be governed by and construed in accordance with the laws of India. Any disputes arising out of or relating to these Terms or your use of the Website shall be subject to the exclusive jurisdiction of the courts in Kerala, India.
14. Modifications to Terms
We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on the Website. Your continued use of the Website after any modifications indicates your acceptance of the updated Terms. We encourage you to review these Terms periodically.
15. Severability
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.
16. Contact Information
If you have any questions about these Terms and Conditions, please contact us: