Returns & Exchange

Return Policy Overview

At Tattva Clothing, we want you to be completely satisfied with your purchase. If for any reason you're not happy with your order, we offer a simple and transparent return process.

Important Timeline

Returns must be initiated within 7 days from the date of delivery. Items must be unused, unworn, and in original condition with all tags attached.

Refund Timeline

Once your return is received and inspected, refunds are processed as follows:

Refund Process Timeline

1

Return Initiated

Day 0

2

Pickup Scheduled

1-2 Days

3

Quality Check

2-3 Days

4

Refund Processed

5-7 Days

Refund Method

Online Payments (UPI/Cards/Net Banking): Refunded to the original payment method within 5-7 business days after approval
Cash on Delivery (COD): Refunded via bank transfer (NEFT/IMPS) within 7-10 business days. You'll need to provide your bank account details.

Return Eligibility

Eligible for Return

✓ Unused and unworn items
✓ Items with original tags attached
✓ Items in original packaging
✓ Wrong size received
✓ Damaged or defective products
✓ Different product received

Not Eligible

✕ Items worn, washed, or altered
✕ Items without original tags
✕ Innerwear & lingerie (hygiene reasons)
✕ Swimwear & beachwear
✕ Customized/personalized items
✕ Items on final sale/clearance

How to Initiate a Return

Step-by-Step Return Process

1

Contact Us

Email us at support@tattvaclothing.store or WhatsApp at +91 98765 43210 with your order number and reason for return.

2

Receive Return Authorization

Our team will review your request and send you a return authorization within 24 hours along with pickup instructions.

3

Pack Your Item

Pack the item securely in its original packaging with all tags attached. Include the return authorization slip.

4

Schedule Pickup

Our logistics partner will schedule a pickup from your location within 1-2 business days. Pickup is FREE for eligible returns.

5

Refund Processing

Once we receive and inspect your return, your refund will be processed within 5-7 business days.

Exchange Policy

We offer exchanges for size or color variations subject to availability:

Exchanges follow the same 7-day window as returns
Exchanges are subject to product availability
If the exchanged item has a price difference, you'll be charged or refunded the difference
For faster resolution, we recommend returning the item and placing a new order

Cancellation Policy

You can cancel your order before it is shipped:

Before Shipment: Full refund processed within 3-5 business days
After Shipment: Please refuse delivery or initiate a return after receiving the order

To cancel an order, contact us immediately at support@tattvaclothing.store with your order number.

Damaged or Defective Items

If you receive a damaged or defective item:

Do NOT refuse delivery - accept the package and document the damage
Take clear photos of the damage/defect
Contact us within 24-48 hours of delivery
We will arrange a free return pickup and send a replacement or full refund

Photo Documentation Required

For damaged/defective items, please provide clear photos showing the issue. This helps us process your claim faster and improve our quality control.

Contact for Returns

Returns Support Team

Email: support@tattvaclothing.store

WhatsApp: +91 98765 43210

Phone: +91 98765 43210

Hours: Monday - Saturday, 10:00 AM - 7:00 PM IST

Please have your order number ready when contacting us for faster assistance.

7 Days